Terms & Conditions

Introduction

These Terms and Conditions (hereinafter "Terms", "Agreement", or "T&C") constitute a legally binding agreement between you (hereinafter "Player", "User", or "you") and Clybet (hereinafter "Clybet", "the Platform", "we", "us", or "our"), governing your registration, access, and use of the Clybet website accessible at clybet.cam and all associated services, applications, and functionalities provided thereon.

By accessing or using the Clybet platform in any capacity — including but not limited to browsing the website, creating an account, making a deposit, placing a wager, claiming a bonus, or contacting customer support — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, as well as our Privacy Policy and any additional rules or guidelines applicable to specific games, promotions, or services offered on the platform.

If you do not agree with any provision of these Terms, you must immediately cease using the Clybet platform and close your account if one has been opened. Continued use of the platform following any published update to these Terms constitutes your unconditional acceptance of the amended provisions.

Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• "Account" means the registered player account created by a User on the Clybet platform, through which the User accesses services and conducts transactions.
• "Balance" means the aggregate of real-money funds held in a Player's Account at any given time, excluding bonus funds unless otherwise specified.
• "Bonus Funds" means promotional credits, free spins, cashback credits, or any other non-cash incentive issued by Clybet to a Player under a promotional offer, subject to applicable wagering requirements.
• "KYC" means Know Your Customer — the identity and age verification process that all registered Players must complete in accordance with Clybet's verification requirements.
• "Platform" means the Clybet website (clybet.cam), mobile applications, and all associated services, tools, and content operated by Clybet.
• "Prohibited Territory" means any jurisdiction in which access to or use of online gambling services is restricted or prohibited by applicable law.
• "Wagering Requirement" means the minimum total betting turnover that must be achieved on a Player's Bonus Funds before those funds — or any winnings derived therefrom — become eligible for withdrawal.
• "Winnings" means any monetary amounts credited to a Player's Account as a result of a successful wager, excluding the original stake unless otherwise specified.
• "Force Majeure" means any event beyond Clybet's reasonable control, including but not limited to acts of God, government actions, technical failures of third-party systems, cyberattacks, or telecommunications outages.

Account Eligibility

Access to and use of the Clybet platform is restricted to individuals who satisfy all of the following eligibility criteria:

1. You are at least 21 years of age. This is a strict minimum age requirement and is non-negotiable. Clybet does not permit gambling by persons under 21 years old under any circumstances.
2. You are accessing the platform as an individual, on your own behalf, and not as an agent or representative of any third party.
3. You are not a current employee, contractor, director, officer, or immediate family member of an employee or contractor of Clybet, or of any of its affiliated companies, payment processors, or software suppliers.
4. You have not previously been excluded or banned from the Clybet platform or any affiliated platform operated by Clybet.
5. You have the legal capacity to enter into a binding agreement under the laws applicable in your jurisdiction of residence.
6. You are not accessing the platform from a Prohibited Territory.

Clybet reserves the right to request documentary proof of eligibility at any time, including government-issued identification, proof of address, and proof of payment method ownership. Failure to provide requested documentation within a reasonable timeframe will result in account suspension.

Account Registration & KYC Verification

To access the full suite of Clybet services, including making deposits, placing wagers, and requesting withdrawals, you must register an account on the platform. The following conditions apply to account registration and ongoing account management:

4.1 Registration Requirements

• Each individual is permitted to hold one (1) account only. Registering multiple accounts — whether under the same or different personal details — is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any balances therein.
• You must provide accurate, complete, and up-to-date information during registration. Providing false, misleading, or incomplete information constitutes a material breach of these Terms.
• You must maintain the confidentiality of your account login credentials. Clybet will not be held responsible for any losses arising from unauthorised access to your account resulting from your failure to safeguard your credentials.
• You must notify Clybet immediately if you suspect that your account has been accessed without your authorisation.

4.2 KYC Verification

All registered players are required to complete KYC verification before withdrawing funds from their account. Clybet may also require KYC verification at the time of registration, or at any subsequent point at our discretion. Documents typically required include:

• A valid government-issued photographic identification document (e.g., Malaysian National Identity Card (MyKad), passport, or driving licence);
• Proof of residential address issued within the past three (3) months (e.g., bank statement, utility bill, or official government correspondence);
• Proof of ownership of the payment method(s) used to deposit funds (e.g., screenshot of e-wallet account, bank account statement).

Clybet processes all submitted KYC documentation in accordance with our Privacy Policy. Documents submitted for verification purposes are used solely for identity verification, fraud prevention, and regulatory compliance.

Deposits & Withdrawals

5.1 Deposits

Clybet accepts deposits via a range of Malaysian payment methods, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, and cryptocurrency (BTC/USDT). The minimum deposit amount is RM50 unless otherwise specified at the time of a specific promotional offer.

All deposits must be made from payment methods registered in your own name. Third-party deposits are strictly prohibited. Clybet reserves the right to reverse deposits made from unverified or third-party payment methods.

5.2 Withdrawals

Withdrawal requests are processed subject to the following conditions:

• Your account must have completed KYC verification in full before any withdrawal request will be processed.
• You must withdraw to a payment method registered in your own name and previously used to deposit funds where applicable.
• Any applicable Bonus Fund wagering requirements must be satisfied before the associated funds can be withdrawn.
• Clybet targets processing of most withdrawal requests within five (5) minutes via DuitNow and FPX under normal operating conditions. Processing times may be longer during periods of high demand or where additional verification is required.
• Clybet reserves the right to conduct enhanced due diligence on withdrawal requests exceeding certain thresholds, and to withhold payment pending satisfactory completion of such due diligence.

5.3 Currency

All transactions on the Clybet platform are denominated in Malaysian Ringgit (MYR) unless otherwise specified. Players depositing via cryptocurrency will have their deposit converted to MYR at the prevailing exchange rate at the time of crediting to their account.

Bonuses & Promotions

Clybet offers a range of promotional bonuses to both new and existing players, including welcome bonuses, reload bonuses, VIP tier rewards, birthday bonuses, and referral bonuses. All bonuses are governed by the following general terms, in addition to any specific terms published with each individual offer:

• Bonuses are available to eligible registered players only. Clybet reserves the right to determine eligibility for any promotion at its sole discretion.
• All Bonus Funds are subject to wagering requirements as stated at the time of the offer. Wagering requirements must be met in full before Bonus Funds or associated winnings may be withdrawn.
• Unless otherwise specified, Bonus Funds must be used within the validity period stated in the offer. Expired bonus funds will be removed from the player's account without compensation.
• Clybet reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice, provided that such changes will not retroactively affect bonuses already claimed and in active use.
• Players who are found to be abusing bonus offers — including but not limited to creating multiple accounts to claim the same bonus, placing offsetting bets, or exploiting errors in bonus calculations — will have their bonuses revoked and may have their accounts suspended.
• Bonuses are non-transferable and may not be exchanged for cash except as explicitly permitted under the terms of a specific promotion.

Betting Rules

The following general rules apply to all wagers placed on the Clybet platform across all product categories, including sports betting, casino games, live casino, and any other gambling products offered:

• All bets are final once confirmed. Clybet does not accept requests to cancel, amend, or void a bet after it has been placed and confirmed, except where an obvious technical error has occurred.
• In the event that a game or event is disrupted, suspended, or cancelled, Clybet will apply the settlement rules applicable to that specific product category. Players will be notified of any material changes to settlement via in-platform notices or email.
• Clybet reserves the right to void bets placed on events where there is evidence of match-fixing, corruption, or other integrity concerns, pending investigation by relevant sports governing bodies.
• Minimum and maximum stake limits apply to all games and betting markets. These limits are displayed at the point of wagering and may vary by product, event, or player account status.
• All game outcomes are determined by certified random number generators (RNGs) for non-live games, and by the physical outcome of live dealer operations for live casino products. Clybet does not manipulate game outcomes.
• In the event of a discrepancy between a game result displayed on a player's screen and the result recorded on Clybet's server, the server record shall be deemed authoritative.

Prohibited Conduct

The following activities are strictly prohibited on the Clybet platform. Engaging in any of these activities will result in immediate account suspension, permanent closure, forfeiture of account balances, and may result in referral to law enforcement authorities:

• Opening more than one account, whether under the same or different personal details;
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform in any automated manner;
• Engaging in collusion with other players or with third parties to gain an unfair advantage;
• Exploiting software errors, glitches, or vulnerabilities in the platform, including but not limited to game bugs, incorrect odds postings, or erroneous bonus calculations;
• Attempting to launder money or use the Clybet platform for any purpose connected to financial crime, including structuring transactions to avoid reporting thresholds;
• Accessing the platform from a Prohibited Territory or using VPN, proxy, or other technical means to circumvent geographical restrictions;
• Using stolen, fraudulent, or unauthorised payment methods to fund an account;
• Engaging in any form of arbitrage betting or systematic exploitation of bonus offers across multiple accounts or platforms;
• Providing false, misleading, or incomplete information at any stage of the registration or KYC process;
• Harassing, threatening, or abusing Clybet staff, live dealers, or other players through any communication channel.

Responsible Gambling

Clybet is committed to promoting responsible gambling practices. We provide a suite of tools to help players maintain control over their gambling activity, including:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps via their account settings. Limits take effect immediately.
• Session Time Alerts: Players may configure session reminders that notify them of elapsed playing time at regular intervals.
• Self-Exclusion: Players may request self-exclusion from the platform for periods of 30, 60, or 180 days, or permanently. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.
• Reality Checks: The platform provides periodic reality check notifications during active gaming sessions.

Players who believe they may have a gambling problem are encouraged to use the self-exclusion tool and to seek independent support. For further information, please visit our Responsible Gambling page.

Privacy & Data

Clybet collects, stores, and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described therein.

In summary, Clybet processes your personal data for the following purposes:

• Account creation, management, and security;
• Identity verification (KYC) and age verification;
• Transaction processing and fraud prevention;
• Customer support and dispute resolution;
• Compliance with applicable legal and regulatory obligations;
• Service improvement and platform optimisation.

Clybet does not sell your personal data to third parties. Data is shared with trusted service providers solely to the extent necessary to operate the platform. Please refer to our full Privacy Policy for details of data retention periods, your rights as a data subject, and how to submit a data access or deletion request.

Intellectual Property

All content on the Clybet platform — including but not limited to the website design, graphics, logos, text, software, game content, trademarks, and service marks — is the property of Clybet or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Clybet platform for personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, modify, or distribute any content from the platform without prior written consent from Clybet;
• Reverse engineer, decompile, or disassemble any software forming part of the platform;
• Use the Clybet brand name, logos, or trademarks in any manner without prior written authorisation;
• Frame or mirror any part of the Clybet website on another website or application.

Any unauthorised use of Clybet intellectual property will be pursued through all available legal remedies.

Limitation of Liability

To the fullest extent permitted by applicable law, Clybet and its directors, officers, employees, agents, and suppliers shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform;
• Any loss of profits, revenue, data, or goodwill, whether arising in contract, tort, or otherwise, even if Clybet has been advised of the possibility of such losses;
• Any technical failures, interruptions, delays, or errors in the platform resulting from causes beyond Clybet's reasonable control, including Force Majeure events;
• Any actions or omissions of third-party game providers, payment processors, or telecommunications providers whose services are integrated into the platform.

Nothing in these Terms shall limit or exclude Clybet's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited by applicable law.

Account Termination

Either party may terminate a player account under the following circumstances:

13.1 Termination by the Player

You may close your Clybet account at any time by contacting our customer support team. Prior to account closure, you should withdraw any available balance from your account. Clybet will process any pending withdrawal requests in the normal course. Note that self-exclusion is a separate process from account closure — if you are seeking self-exclusion for responsible gambling reasons, please use the dedicated self-exclusion tool.

13.2 Termination by Clybet

Clybet reserves the right to suspend or permanently close an account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms;
• Failure to complete KYC verification within a reasonable timeframe;
• Suspicious account activity or evidence of fraudulent conduct;
• Detection of underage gambling;
• Account inactivity exceeding twelve (12) consecutive months (following notification);
• Any other reason at Clybet's sole and reasonable discretion.

Where an account is closed due to a breach of these Terms, Clybet reserves the right to forfeit any balance in the account, including Bonus Funds and associated Winnings.

Governing Law

These Terms and Conditions, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), shall be governed by and construed in accordance with applicable laws. Players access the Clybet platform at their own initiative and are responsible for ensuring that their use of the platform complies with all laws applicable in their jurisdiction of residence or access.

Clybet makes no representation that the materials or services offered on the platform are appropriate or available for use in any particular jurisdiction. Access to the platform from jurisdictions where such access is illegal is strictly prohibited.

Dispute Resolution

In the event of a dispute between a Player and Clybet, the following process applies:

1. Initial Contact: The Player must first contact Clybet's customer support team, providing full details of the dispute, including the relevant account information, transaction references, and a description of the issue. Clybet will acknowledge the complaint within two (2) business hours.
2. Internal Review: Clybet will conduct an internal review of the complaint and provide a written response within five (5) business days. For complex disputes involving account history, game logs, or transaction records, this period may be extended by a further five (5) business days, with the Player notified of the extension.
3. Escalation: If the Player is not satisfied with Clybet's response, the Player may request escalation to Clybet's senior management team. Escalated complaints will be reviewed within ten (10) business days.
4. Final Resolution: Clybet's decision following the escalation review shall be considered final and binding for the purposes of the internal dispute resolution process.

All disputes must be raised within thirty (30) days of the event giving rise to the dispute. Clybet shall not be obliged to consider disputes raised outside of this period.

Contact Us

If you have any questions, concerns, or queries relating to these Terms and Conditions, or if you wish to submit a complaint, please contact Clybet's support team using the following details:

Clybet is committed to responding to all written enquiries within two (2) business hours and to resolving all complaints in a fair, transparent, and timely manner.